• Identify and analyse the scam patterns that have occurred or will occur and propose to Direct Manager.
• Verify & Responsible in the information given by customer or any party.
• Thoroughly collect evidence and information needed to conduct investigation.
• Follow Investigation SOP & Procedure.
• Monitor & Review daily general and suspicious transactions made by customer or merchant.
• Monitor Refund and transactions settlement to see fraud indication at preliminary stage.
• Liaise with operation team to see transactions anomalies.
• Provide recommendations tied to analysis and assessment of review result.
• Produce & Create report in timely basis based on analysis and evidence.
• Giving final recommendation related with the conclusion of the Investigation which suits the business needs
• Strong Analytical, Decision-Making skills, Organizational & Team Player person.
• Bachelor’s Degree in any background, Psychology or Law would be an advantage.
• Understand process of KYC method, CDD Method and Customer profiling.
• Have background or Experience at least (3-5) year as Fraud Investigator/Antifraud/Compliance/Internal Audit in banking/fintech industry would be an advantage.
• Have Experience in Litigation Process would be an advantage.
• Must be able to communicate well in both Bahasa and English, spoken and written.
Springhill Office Tower Unit 8D dan 8H, Jalan Benyamin Suaeb Blok D7, Pademangan, Jakarta Utara, DKI Jakarta 14410