PT Solusi Tunas Pratama

NOC Engineer

PT Solusi Tunas Pratama
  • 11 Applications
Deadline
28 Jan 2020 - 28 Feb 2020

Job Description & Requirement

<p><br></p><ul style="padding: 0px 40px; color: rgb(51, 51, 51); font-family: sans-serif, Arial, Verdana, &quot;Trebuchet MS&quot;; font-size: 13px;"><li>Monitoring Alarm of Data Network 24/7 in shift basic.</li><li>Creating a ticket on ticketing system an follow up to others team and partners within SLA.</li><li>First troubleshooting for alarm of data networks elements and coordination with related partner to solve problem within SLA.</li><li>Escalataion problems to Managements, Back Offices, Maintenance Partners and 3rd party partner via WhatsApp Group, by phone, and ticketing sytem.</li><li>&nbsp;Handling SKT released base on rules.</li><li>Good coordination's and updatetd incident/problems to customer regularly.</li><li>Summary data from TT system, customer complaint email / others media and recorded to be compile on report.</li></ul><div style="color: rgb(51, 51, 51); font-family: sans-serif, Arial, Verdana, &quot;Trebuchet MS&quot;; font-size: 13px;"><br></div><div style="color: rgb(51, 51, 51); font-family: sans-serif, Arial, Verdana, &quot;Trebuchet MS&quot;; font-size: 13px;"><div style="color: rgb(51, 51, 51);"><strong>Requirements :</strong></div><ul style="padding: 0px 40px; color: rgb(51, 51, 51);"><li>Candidate must possess at least Bachelor’s Degree in Engineering (Telecommunication, Electrical or equivalent)</li><li>Having knowledge about NOC Data Network / Enterprise</li><li>Possess a good negotiation skill to make a deal with vendors / customers</li><li>Having at least 3 years of working experience as NOC Engineer / NOC Data Network</li><li>Accurate person, diligent, detail-oriented</li></ul></div>

Job Location

PT Solusi Tunas Pratama. Perkantoran Permata Senayan Blok C1, Jl. Tentara Pelajar, RT.1/RW.7, Grogol Utara, Jakarta, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12210, DKI Jakarta, Jakarta Selatan