Enterprise Support Engineer

19 Applications
Vacancy has been closed

Job Description & Requirement

​Job Description:
  • Capable of handling any Operating System, especially Linux/Unix.
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal team.
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve issues.
  • Taking ownership of issues reported and seeing problems through to resolution.
  • Give both remote and on-site support for all clients and projects.
  • Always be responsive and proactive with support requests from clients.
  • Ensure proper recording and closure of all issues.
  • Prepare accurate and timely reports.
  • provide prompt and accurate feedback to clients.
  • Always keep in touch with the latest issues in IT.
  • Always keep open-minded, open-hearted, humble, and honest.
  • Running as a team as the last private on the field.
  • Candidate must possess at least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.
  • Required language(s): Bahasa Indonesia, English
  • At least 1 Year(s) of working experience in the related field is required for this position.
  • Fresh Graduates are welcome.
  • Required Skill(s): Support Engineer.
  • Preferably Staff (non-management & non-supervisor) specialized in IT/Computer - Network/System/Database Admin or equivalent.
  • Have a good knowledge of administering the Operating System (Linux/Unix Administration skill is a big plus.
  • Have a good knowledge of the Relational Database Management System (especially PostgreSQL).
  • Good English communication is a big plus.
  • Willing to provide support to outside Jakarta and abroad

Please also do our Online Test as part of our recruitment at this link and follow the instructions: https://equnix.asia/career/


Job Location

Plaza Semanggi lantai 9 No 9, Jalan Jenderal Sudirman Kav. 50, Kota Administrasi Jakarta Selatan