To perform configurations and
customizations of web applications, experience with Service-Now is desirable.
Work cooperatively with various
internal and external teams to ensure that projects are dealt with in a timely
manner and in-line with expectations for any project/support work that rely on
The role will involve
modifications to the current solution source code
The role requires large amounts
of interaction, hence the ability to work and communicate effectively is vital
Take ownership of supports
related and be proactive when dealing with issues
Emergency support for critical
Minimum 2 years of providing
Highly Technical support for complex software applications (deployment, level
Minimum 2 years of practical
Experience with IT Service
Management Process and Tool Configuration and Administration
Experience with Web
Technologies (JAVA Script, HTML, AJAX, CSS, HTTP)
Knowledge of XML/SOAP/SOA/REST
for Web Services integration are desirable.
Deep understanding of networks
and IP (traces etc).
Candidate must possess at least
a Bachelor's Degree in Engineering (Software, Computer, Telecommunication,
Electrical/Electronic) or equivalent.
Fresh Graduate with exceptional
skills are welcome to apply.
Motivated, independent and able
to build and maintain good relationship within team.
High fluency in spoken and
written English & Bahasa Indonesia.
Attention to detail and accountability.
Willingness to expand existing
and gain new knowledge.
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